Description
Job Summary
The Residence Hall Coordinator (RHC) provides year-round leadership and direction for one or more residence halls/buildings. The RHC supervises and maintains a comprehensive, inclusive residential living program for students and summer conference guests. They are responsible for developmental programs for professional staff, paraprofessional staff, and student leaders. The RHC is responsible for the daily direction of the residential facilities, operations, and programs. The RHC also serves on at least one University Housing Services professional staff standing committee. The RHC processes conduct cases as it relates to policy violations in the residence halls, including investigation, student meetings, and assigning pertinent sanctions. Some RHCs also serve in advising roles to registered student organizations in the residential communities. The RHC will strive to create a residential environment conducive to living and learning.
This is a 12-month, full-time, live-in position with an annually renewable contract for a maximum of five (5) years.
Additional Information
Live-In accommodations are provided for the benefit of the employer in performance of the duties assigned, and as such may be changed as needed. The incumbent must have flexibility related to maintenance work in a personal apartment. Apartments are 2 bedrooms; capacity varies and is designated by environmental health and safety.
All meal plan benefits are taxable and provided for business purposes and the benefit of the employer in the performance of duties assigned, and as such may be changed as needed.
The incumbent will be held financially accountable for keys.
The incumbent could be assigned to a new residential area to accommodate organizational needs, which would require moving to a new apartment. (Responsible for own moving expenses).
The RHC is a part of a 24/7/365 on-call/duty coverage with university staff for the residential communities.
The incumbent travels between buildings without a car in year- round conditions to fulfill responsibilities.
Applicants must be authorized to work for any employer in the U.S. without sponsorship and ISU will not sponsor or take over sponsorship of a work visa for this position.
University Benefit Highlights:
- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time
Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/
Requirements
Required Qualifications
1. Bachelor’s degree (US equivalent)
2. At least two (2) years of part-time administrative experience at the time of hire.
3. Ability to travel between residential buildings and respond to critical incidents within 10 minutes.
4. Ability to maintain confidentiality and professionalism.
Preferred Qualifications
1. Master’s degree.
2. Ability to provide effective supervision through challenge and support to Resident Assistant Interns, developing their NACE competencies.
3. Strong administrative and organizational skills; competent computer and Microsoft Office skills.
4. Strong work ethic.
5. Strong problem-solving skills.
6. Strong interpersonal and team-building skills.
7. Ability to provide student-centered and customer service- oriented response to individuals and the community.
8. Strong oral and written communication skills, as well as active
listening skills.
9. Flexibility and adaptability in shifting from one task to another.
